an NHS worker
Extra NHS staff have been called in

NHS IT programme costs London hospital £7.2m

Other trusts are delaying care records system implementation while problems are sorted

Written by Tom Young

The Royal Free Hampstead NHS Trust has reported a £7.2m deficit due mainly to problems with the Cerner Millennium Care Records System – a key part of the £12.4bn NHS National Programme for IT.

The board report notes that problems with the software meant that many clinic and admission slots were not used - costing £1.3m - data was entered on the system incorrectly or not entered at all - costing £3.8m - and additional staff were required to mitigate the problems - costing £1.2m.

Issues with the stability of the system and the clunky workflows caused previous levels of clinical efficiency to fall, costing £0.9m.

The hopsital was the first organisation to take the London version of the Millennium software.

"It is a disgrace that ministerial incompetence is leading, once more, to hospitals losing money. This cash should be used for caring for patients - instead it is pouring into the black hole of the government's supercomputer," said shadow minister for health Stephen O'Brien.

The NHS recently admitted that another three trusts in London that had gone live with the software were having problems and that a joint decision had been taken with supplier BT to get these issues resolved before any more sites went live with the system.

reader comments

related articles

Patient and doctorCommunications

Royal Marsden improves remote data access

Hospital staff can access information on patients via secure system 22 Sep 2008

 

Lib Dems vow to scrap NHS records plan

Party questions £13bn spending on electronic patient records database 19 Sep 2008

NHS must make better use of technology

Influential think-tank says the health service is being left behind and fails to exploit even everyday consumer technology 24 Oct 2008

NHS given six months to get IT right

Local trusts must be given autonomy if central approach is still not working in six months, say MPs 27 Jan 2009

NHS was warned over BT performance in London four years ago

Gateway review reveals widespread concerns over BT's delivery of care records system that later led to major delays and £1.2bn write-off at the supplier 22 Jun 2009

Hospital boss apologises for NHS IT problems

Staff have been caused "heartache" and hospital has lost £10m due to botched rollout of summary care records 13 Feb 2009

related whitepapers

today's top stories

What does Windows 7 mean for Microsoft?

With the sting of Vista still fresh, Redmond has to make next Windows work 10 Jul 2009

A smarter way to use BI

Getting the most from business intelligence systems requires not only careful management on the part of IT leaders, but also the committed involvement of decision-makers across the organisation 08 Jul 2009

Quenching a thirst for IT modernisation

A substantial restructure at soft drink supplier Nichols -­ purveyor of Vimto - ­led the company to update its software to Sage 1000 to replace its in-house application. This resulted in the streamlining of the IT department and an opportunity to customise the system 08 Jul 2009

How Satyam cleaned up its act

Chief executive CP Gurnani tells Angelica Mari why Tech Mahindra opted to keep the Satyam brand after it bought the scandal-hit services firm, and explains what the deal means for existing and prospective customers 09 Jul 2009

Lack of enterprise appeal takes shine off Chrome OS

Enterprise buyers unlikely to ditch Windows for Chrome OS in the near term, say experts 09 Jul 2009

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you use social networking sites to look for a job?

Would you use social networking sites to look for a job?

Tell us what you think about job hunting through LinkedIn, Facebook, Twitter etc

View poll results

Latest audio and video articles

network cablesVideo

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

green footprintsVideo

How to manage enterprise energy use - and the role IT can play

A panel of experts explore how firms can get to grips with their carbon footprint and make smarter use of energy 01 Jul 2009

Latest in-depth articles

Google ChromeAnalysis

Lack of enterprise appeal takes shine off Chrome OS

Enterprise buyers unlikely to ditch Windows for Chrome OS in the near term, say experts 09 Jul 2009

Satyam CEO CP GurnaniNews

How Satyam cleaned up its act

Chief executive CP Gurnani tells Angelica Mari why Tech Mahindra opted to keep the Satyam brand after it bought the scandal-hit services firm, and explains what the deal means for existing and prospective customers 09 Jul 2009

Advertisement

Primary Navigation